Some admins’ Microsoft 365 admin center Adoption Scores may contain stale data

Title: Some admins’ Microsoft 365 admin center Adoption Scores may contain stale data

User impact: Admins’ Microsoft 365 admin center Adoption Scores may contain stale data.

More info: Affected admins may see stale data for Adoption Scores after Monday, September 11th, 2023.

Current status: We’ve determined that a recent standard service update inadvertently contains a code regression, which is resulting in unexpected Adoption Scores delays. We’ve developed, validated and are now working on final preparations prior to the deployment of a fix, which we anticipate will succeed in remediating impact.

Scope of impact: Impact is specific to some admins who are served through the affected infrastructure.

Start time: Tuesday, September 19, 2023, at 12:00 AM UTC

Root cause: A recent standard service update inadvertently contains a code regression, which is resulting in unexpected Adoption Scores delays.

Next update by: Wednesday, September 20, 2023, at 9:00 PM UTC

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