Title: Some admins’ Microsoft 365 admin center Adoption Scores may contain stale data
User impact: Admins’ Microsoft 365 admin center Adoption Scores may contain stale data.
More info: Affected admins may see stale data for Adoption Scores after Monday, September 11th, 2023.
Current status: We’ve determined that a recent standard service update inadvertently contains a code regression, which is resulting in unexpected Adoption Scores delays. We’ve developed, validated and are now working on final preparations prior to the deployment of a fix, which we anticipate will succeed in remediating impact.
Scope of impact: Impact is specific to some admins who are served through the affected infrastructure.
Start time: Tuesday, September 19, 2023, at 12:00 AM UTC
Root cause: A recent standard service update inadvertently contains a code regression, which is resulting in unexpected Adoption Scores delays.
Next update by: Wednesday, September 20, 2023, at 9:00 PM UTC
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