Title: Admins may be unable to see the Microsoft Teams admin center link through the Microsoft 365 portal
User impact: Admins may have been unable to access the Microsoft Teams admin center link through the Microsoft 365 portal.
Final status: Our fix has finished deploying to the affected environment and we’ve confirmed with our service health telemetry that impact is resolved.
Scope of impact: Admins who attempted to access the Microsoft Teams admin center through the link provided in the Microsoft 365 portal were impacted by this event.
Start time: Thursday, September 7, 2023, at 9:00 PM UTC
End time: Wednesday, September 20, 2023, at 6:30 PM UTC
Root cause: A latent code issue within the affected service infrastructure is resulting in impact.
Next steps:
– We’re investigating further into the affected service infrastructure to better understand how the latent code issue got introduced so we can prevent and avoid similar issues from occurring in the future.
This is final the update for this event.
