Title: Users can’t open the context menu when right clicking within Microsoft Teams desktop and web clients
User impact: Users can’t open the context menu when right clicking within Microsoft Teams desktop and web clients.
More info: This prevents users any completing any action shortcut from the context menu including:
– Spell-checking highlighted text
-Copying text or media
-Cutting text or media
-Pasting text or media
Where available, users are still able to utilize the standard keyboard shortcuts to access these features.
Current status: We’ve tested with a subset of affected users and disabling the offending change for these users seems to not have alleviated the issue. We’re looking into additional remediation options to resolve this problem in full.
Scope of impact: Impact may occur for a subset of users attempting to access the context menu by right clicking in the Microsoft Teams desktop and web client is impacted.
Start time: Thursday, July 20, 2023, at 2:12 PM UTC
Root cause: A feature update within Microsoft Teams introduced an impacting configuration issue that is preventing the opening of the context menu from Microsoft Teams.
Next update by: Thursday, September 21, 2023, at 9:00 PM UTC
