Title: Users can’t open the context menu when right clicking within Microsoft Teams desktop and web clients
User impact: Users can’t open the context menu when right clicking within Microsoft Teams desktop and web clients.
More info: The problem may prevent users from completing any action shortcut from the context menu including:
-Spell-checking highlighted text
-Copying text or media
-Cutting text or media
-Pasting text or media
Where available, users can utilize the standard keyboard shortcuts to access these features.
Current status: We’re deploying a newly prepared fix to disable the offending feature change for a subset of affected users. We’ll test and validate that our solution works as intended and then apply it to all affected environments. After users receive the fix, they may need to restart their Microsoft Teams desktop and web clients to experience relief. We’ll provide a resolution timeline as soon as it becomes available.
Scope of impact: Impact may occur for a subset of users attempting to access the context menu by right clicking in the Microsoft Teams desktop and web client is impacted.
Start time: Thursday, July 20, 2023, at 2:12 PM UTC
Root cause: A feature update within Microsoft Teams introduced an impacting configuration issue that’s preventing users from opening the context menu from Microsoft Teams.
Next update by: Friday, September 22, 2023, at 8:00 PM UTC
