Admins’ report data for Microsoft 365 apps usage is delayed

Title: Admins’ report data for Microsoft 365 apps usage is delayed

User impact: Admins’ report data for Microsoft 365 apps usage was delayed.

Final status: We’ve fixed the upstream data pipeline issue and all the data has been backfilled. Our monitoring shows that the issue has been remediated.

Scope of impact: Admins serviced by the affected infrastructure attempting to access report data in the admin center were impacted.

Start time: Friday, September 22, 2023, at 12:00 AM UTC

End time: Saturday, September 23, 2023, at 1:40 AM UTC

Root cause: An issue was occurring in our upstream data source pipeline, resulting in impact.

Next steps:
– We’re investigating the cause of the upstream issue that resulted in impact to better understand how to prevent this issue from reoccurring.

This is the final update for the event.