Title: Some users’ calls to a Microsoft Teams Auto attendant from any Session Initiation Protocol (SIP) device may fail
User impact: Users’ calls to a Microsoft Teams Auto attendant from any SIP device may fail.
Current status: The redeployment process is continuing to progress through the affected environments in three stages. The first stage of redeployment is complete and the second stage has begun. We’re monitoring telemetry as the redeployment progresses incrementally.
Scope of impact: This event may impact some users who call a Microsoft Teams Auto attendant from a SIP device.
Start time: Thursday, September 21, 2023, at 11:00 AM UTC
Root cause: A deployment made to address an unrelated event introduced a configuration issue that resulted in the impact.
Next update by: Thursday, September 28, 2023, at 10:30 AM UTC
