Some users may be unable to view text in the tool tip box of quick links web parts in SharePoint Online

Title: Some users may be unable to view text in the tool tip box of quick links web parts in SharePoint Online

User impact: Users may have been unable to view text in the tool tip box of quick links web parts in SharePoint Online.

More info: Affected users may have been unable to view the text as the boxes were unexpectedly colored in.

Final status: Our review of the browser logs we’ve collected has confirmed that a recent service update related to implementing dark mode across certain webparts contained a code issue, resulting in impact. We’ve reverted this change and validated this has remediated impact via service telemetry and internal testing.

Scope of impact: Impact was specific to some users who were served through the affected infrastructure.

Start time: Tuesday, September 26, 2023, at 9:18 PM UTC

End time: Tuesday, October 3, 2023, at 4:14 PM UTC

Root cause: A recent service update related to implementing dark mode across certain webparts contained a code issue, resulting in impact.

Next steps:
– We’re reviewing the code specific to the dark mode implementation of webparts to better understand the underlying cause and prevent similar issues in the future.

This is the final update for the event.