Title: Users may receive a “cannot create folder” message when creating public folders in the Outlook desktop client
User impact: Users may receive a “cannot create folder” message when creating public folders in the Outlook desktop client.
More info: Users are incorrectly presented with this error, as the folder is successfully created after a few seconds.
Current status: We’re continuing tests in our internal testing environment to reproduce the issue and identify the source of the “cannot create folder” error.
Scope of impact: Any user may receive a message stating “cannot create the folder” when creating public folders in the Outlook desktop client.
Next update by: Thursday, October 12, 2023, at 12:30 PM UTC
