Title: Users’ activity, license and app usage reporting data in the Microsoft 365 admin center is delayed
User impact: Users’ activity, license and app usage reporting data in the Microsoft 365 admin center is delayed.
More info: Users may experience delays for the following reports in the Europe, Middle East, and Africa regions specifically since Sunday, October 15, 2023:
– Microsoft 365 active users
– Microsoft 365 apps usage
– Teams user activity
The following reports are impacted since Monday, Oct 16, 2023:
– Microsoft 365 Groups activity
– Teams team usage
Current status: We’re proceeding with backfilling upstream data for the remaining affected reports, in order to remediate impact.
Scope of impact: Impact is specific to any user served through the affected infrastructure, attempting to view the aforementioned reports since Sunday, October 15, 2023.
Start time: Sunday, October 15, 2023, at 12:29 AM UTC
Root cause: An upstream data source is not working as expected and causing several types of activity, license and app usage reporting data to be delayed.
Next update by: Tuesday, October 17, 2023, at 1:00 PM UTC
