Title: Some reports may contain inaccurate metric data
User impact: Admins may notice the metrics for some reports between Aug 15th, 2023 and Sep 27th, 2023 are inaccurate.
More info: The following reports are affected:
-Group Activity Reports
-Mailbox Usage Reports
Current status: We’ve encountered a new issue affecting our ability to properly process the affected backlog of data as a result of an upstream regional data source. We’re working to identify our options for addressing this issue, and anticipate we’ll have an answer by our next scheduled communications update.
Scope of impact: Impact is specific to users who are being serviced throughout the affected infrastructure.
Start time: Tuesday, August 15, 2023, at 12:00 AM UTC
Root cause: A recent service update contained a code misconfiguration that is impacting the metric data for some reports.
Next update by: Tuesday, October 24, 2023, at 5:00 AM UTC
Posted inUncategorized