Title: Users may see failures occurring for some workflows and lists in multiple services
User impact: Users may have seen failures occurring for some workflows and lists in multiple services.
More info: This issue impacted specific SharePoint Online 2013 workflows on specific lists, Microsoft Power Automate workflows utilizing SharePoint connectors, and SharePoint Online lists which couldn’t be updated after Power Automate flows were executed against them.
For impacted Power Automate flows, users received an error message stating “The file [file] has been modified by [user] on [date].”
Final status: We’ve confirmed that the deployment of the fix has successfully completed, and we’ve verified with affected users that this fix has resolved the problem.
Scope of impact: This issue may have affected any user utilizing Microsoft Power Automate workflows utilizing SharePoint Online connectors, SharePoint Online 2013 workflows or SharePoint Online lists incorporated into Power Automate workflows.
Start time: Friday, October 6, 2023, at 10:15 AM UTC
End time: Friday, October 27, 2023, at 5:30 PM UTC
Root cause: A code issue caused a disconnect between two tables within the database infrastructure leveraged and was resulting in users being unable to edit existing lists as expected.
Next steps:
– We’re investigating how the code issue caused a disconnect between two tables within the database infrastructure leveraged and was resulting in users being unable to edit existing lists as expected to prevent this problem from happening again.
This is the final update for the event.
