Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices

Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices
User impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices.
More info: All types of certified Android devices were affected, including certified Teams phones and certified Teams Rooms on Android.
Sign in failures may have occurred for both user accounts and room accounts.
Additionally, users accessing Microsoft Teams on Android devices may have been intermittently automatically signed out of Microsoft Teams.
This issue was prevalent with devices running Intune Company Portal build 5882 and impacted devices from all original equipment manufacturers (OEMs).
Final status: Deployment of the firmware update containing the fix is complete, and we’ve confirmed that the issue is resolved for devices with the fix applied. Admins can apply the fix to their managed Microsoft Teams devices by downloading firmware update 1.19.584 for those devices in the Teams admin center.
Scope of impact: This event may have impacted any users who attempted to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android.
Start time: Monday, June 19, 2023, at 7:00 AM UTC
End time: Monday, November 6, 2023, at 12:00 AM UTC
Root cause: Intune Company Portal build 5882 contained an update for certified Android devices that caused the devices to sign out of Microsoft Teams.
Next steps:
– We’re reviewing our Intune Company Portal update procedures pertaining to Microsoft Teams devices to prevent similar impact in future updates.
This is the final update for the event.

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