Title: Some admins may have experienced delays receiving various reports via the Microsoft 365 admin center
User impact: Admins may have experienced delays receiving various reports via the Microsoft 365 admin center.
More info: Specifically, affected admins may have experienced delays receiving the following reports from Monday, October 30, 2023, and onward via the Microsoft 365 admin center:
– Microsoft 365 Apps usage reports
– Project reports
– Visio reports
– Viva Learning, Viva Insights, and Viva Goals reports
Final status: We’ve backfilled the impacted data and confirmed after a period of monitoring that impact has been remediated.
Scope of impact: Impact was specific to some admins who attempted to view various reports via the Microsoft 365 admin center.
Start time: Thursday, November 2, 2023, at 12:00 AM UTC
End time: Monday, November 6, 2023, at 11:00 PM UTC
Root cause: An upstream data source, responsible for supplying data to generate reports in the Microsoft 365 admin center, was experiencing data generation issues, and resulted in impact.
Next steps:
– We’re analyzing data and trends on the affected upstream data source infrastructure to help prevent this problem from happening again.
This is the final update for the event.
