Title: Some admins may have experienced delays receiving usage reports in the Microsoft 365 admin center
User impact: Admins may have experienced delays receiving usage reports in the Microsoft 365 admin center.
More info: Specifically, admins may have experienced delays in receiving the following reports, but not be limited to:
– Copilot reports
– License reports
– Group reports
– Microsoft 365 Apps reports
– Teams reports
– Viva Engage reports
Final status: We’ve confirmed that the pipelines have successfully been rerun and the service has been restored.
Scope of impact: Impact was specific to some admins who were served through the affected infrastructure.
Start time: Friday, November 10, 2023, at 12:00 AM UTC
End time: Saturday, November 11, 2023, at 9:30 AM UTC
Root cause: An upstream dataset was inadvertently missing, causing delays in receiving usage reports.
Next steps:
– We’re reviewing our upstream dataset procedures to help prevent this problem from happening again.
This is the final update for the event.
