Title: Users’ contact card in Microsoft Teams contains an incorrect translation of “Free until” in some languages
User impact: Users’ contact card in Microsoft Teams contained an incorrect translation of “Free until” in some languages.
More info: Impact occurred for users that were leveraging Microsoft Teams in the German, Spanish, French, and Italian languages. All Microsoft Teams connection methods were affected.
Final status: We’ve confirmed that the fix was successfully deployed and the issue is resolved. If users report that impact persists, please restart Microsoft Teams to clear the cache to receive the fix.
Scope of impact: Users with German, Spanish, French, and Italian languages set may have been impacted when viewing others’ availability as depicted on their contact cards in all Microsoft Teams connection methods.
Start time: Wednesday, November 1, 2023, at 7:50 AM UTC
End time: Wednesday, November 8, 2023, at 1:35 AM UTC
Root cause: A service update, intended to improve non-English language translations within Microsoft Teams, introduced an impacting localization issue.
Next Steps:
– We’re further reviewing the service update to understand how the localization issue was introduced, and to understand what prevented it from being detected in our update testing and validation procedures, which will allow us to prevent similar issues in future updates.
This is the final update for the event.
