Title: Users may be intermittently unable to create new Microsoft Teams meetings using add-ins in Outlook for Windows
User impact: Users may be intermittently unable to create new Microsoft Teams meetings using add-ins in Outlook for Windows.
More info: This issue is limited to a subset of users of Outlook for Windows. Where possible, users can bypass impact by creating new Microsoft Teams meetings using the Outlook on the web. Because the issue is intermittent, subsequent attempts to create meetings may succeed.
Current status: The process of targeting the fix to impacted sections of infrastructure is taking longer than expected. We’re continuing with our efforts to remediate the impact.
Scope of impact: Any user creating a new Microsoft Teams meeting using an add-in in Outlook for Windows may be intermittently impacted.
Start time: Wednesday, March 1, 2023, at 8:00 AM UTC
Root cause: A Microsoft Teams service update introduced a DLL error that occasionally prevents add-ins from acquiring the necessary data from the Microsoft Teams service to create new meetings, resulting in impact.
Next update by: Thursday, November 30, 2023, at 4:00 PM UTC
