Updated November 30, 2023: We have updated the rollout timeline below. Thank you for your patience.
We are introducing a new calling feature. With private line, users will be able to have a private second phone number that they can make available to a select set of callers to call them directly, bypassing delegates, admins, or assistants. Inbound calls to the private line will be distinguished by a unique notification and ringtone. The private line will support incoming calls only.
This message is associated with Microsoft 365 Roadmap ID 181616
[When this will happen]:
Standard Release and GCC: We will begin rolling out mid-February 2024 (previously early December) and expect to complete by late February 2024 (previously mid-December).
GCC High and DoD: We will begin rolling out in mid-March 2024 (previously early January) and expect to complete by late April 2024 (previously early February).
[How this will affect your organization:]
You will have the ability to designate a phone number as a private line for users to take private line calls.
[What you need to do to prepare:]
Nothing you need to do to prepare. Once the feature has rolled out, you will be able to set up private line for users.
