Admins may view over reported Outlook usage from 12/14/2023 to 12/21/2023 in the Microsoft 365 apps report

Title: Admins may view over reported Outlook usage from 12/14/2023 to 12/21/2023 in the Microsoft 365 apps report

User impact: Admins may view over reported Outlook usage from 12/14/2023 to 12/21/2023 in the Microsoft 365 apps report.

More info: Admins may also experience incorrect flexible work insight in Adoption Score within the Microsoft 365 admin center.

Current status: We’re continuing to back-fill the impacted data to remediate impact, and anticipate this process will be complete by our next scheduled update.

Scope of impact: Any admin who is attempting to view Outlook usage from 12/14/2023 to 12/21/2023 in the Microsoft 365 apps report or Flexible work insight in Adoption Score may be impacted.

Start time: Thursday, December 14, 2023, at 12:00 AM UTC

Root cause: An upstream data quality issue which inadvertently caused unexpected errors, is resulting in impact.

Next update by: Monday, January 15, 2024, at 11:00 AM UTC