Title: Users may be unable to access Microsoft Teams, Outlook, and Skype for Business while under Selective isolation
User impact: Users may be unable to access Microsoft Teams, Outlook, and Skype for Business while under Selective isolation.
More info: We’ve determined that there is no impact associated to security or isolation capabilities. Users of the new Microsoft Teams may not be excluded from isolation, which may prevent access to some services.
Current status: As we continue to develop a long-term solution to resolve this problem, we’re continuing to evaluate and validate to confirm whether a short-term solution is a feasible option to address the suspected code problem, which is taking more time than expected. We anticipate having a better understanding of the timeline for impact resolution by our next update.
Scope of impact: This issue may be preventing any user of the new Microsoft Teams from accessing any connection method for the Microsoft Teams, Outlook, and Skype for Business services while under Selective isolation.
Start time: Tuesday, October 31, 2023, at 4:00 PM UTC
Root cause: A code issue may be preventing new Microsoft Teams users from accessing any connection method for the Microsoft Teams, Outlook, and Skype for Business services while under Selective isolation.
Next update by: Thursday, January 11, 2024, at 6:00 PM UTC
