Some admins may be unable to modify hold policies within Microsoft Purview eDiscovery (Standard)

Title: Some admins may be unable to modify hold policies within Microsoft Purview eDiscovery (Standard)

User impact: Admins may be unable to modify hold policies within eDiscovery (Standard).

Current status: We’ve deployed our fix for the resource contention issue to our internal environment for additional testing and validation before we proceed with a wider deployment to the affected environments. We anticipate that this should begin by our next scheduled communication update and we’ll provide an estimated resolution timeline once available.

Scope of impact: Any admin attempting to modify hold policies may be affected, but only a small number appear to be impacted based on our service telemetry.

Start time: Wednesday, December 27, 2023, at 5:18 PM UTC

Root cause: Hold policy modifications aren’t completing as expected because a component of service infrastructure that’s responsible for such modifications is encountering a transient error due to a resource contention issue.

Next update by: Friday, January 12, 2024, at 6:30 PM UTC

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