Some users may be unable to switch audio tracks within Microsoft Stream

Title: Some users may be unable to switch audio tracks within Microsoft Stream
User impact: Users may have been unable to switch audio tracks within Microsoft Stream.
Final status: We’ve completed re-deploying the new feature and have confirmed that the impact is now fully remediated.
Scope of impact: Some users don’t have the expected option to switch audio tracks within Microsoft Stream.
Start time: Friday, September 1, 2023, at 12:00 AM UTC
End time: Tuesday, January 16, 2024, at 8:04 PM UTC
Root cause: A code issue uncovered by a new feature added to the Microsoft Stream service was causing the new feature to not function as expected.
Next steps:
– We’re reviewing this code issue to understand how it occurred or where it came from to prevent similar impact from reoccurring.
This is the final update for the event.