Title: Admins may have seen incorrect data in the Microsoft Teams apps usage report in the Microsoft 365 admin center
User impact: Admins may have seen incorrect data in the Microsoft Teams apps usage report in the Microsoft 365 admin center.
More info: The report data from Monday, January 01, 2024 may have been affected.
Final status: The remaining backfill is now complete and we can confirm that impact has been remediated.
Scope of impact: Impact was specific to admins who were served through the affected infrastructure.
Start time: Monday, January 1, 2024, at 12:00 AM UTC
End time: Wednesday, January 24, 2024, at 6:00 AM UTC
Root cause: An upstream data source, responsible for populating Microsoft Teams apps usage report data, had encountered an unexpected error in the code, causing the incorrect data being populated.
Next steps:
– We’re analyzing data and trends on the affected upstream data source infrastructure to help prevent this problem from happening again.
This is the final update for this event.
