Title: Users may be unable to access Microsoft Teams, Outlook, and Skype for Business while under Selective isolation
User impact: Users may be unable to access Microsoft Teams, Outlook, and Skype for Business while under Selective isolation.
More info: We’ve determined that there is no impact associated to security or isolation capabilities. Users of the new Microsoft Teams may not be excluded from isolation, which may prevent access to some services.
Final status: We’ve validated our short-term solution and have ensured that it will be viable for addressing the exclusion problem. However, for the short-term solution to be applied, affected users should contact support representatives as it requires manual implementation.
Scope of impact: This issue may be preventing any user of the new Microsoft Teams from accessing any connection method for the Microsoft Teams, Outlook, and Skype for Business services while under Selective isolation.
Start time: Tuesday, October 31, 2023, at 4:00 PM UTC
Root cause: A code issue is preventing new Microsoft Teams users from accessing any connection method for the Microsoft Teams, Outlook, and Skype for Business services while under Selective isolation.
This is the final update for the event.
