Title: Users may see a blank screen and be unable to view screens shared by Teams Meeting Room (MTR) devices on mobile clients
User impact: Users may see a blank screen and be unable to view screens shared by MTR devices on Microsoft Teams mobile clients.
More info: Impact is specific to Android and iOS users.
While we’re working to remediate impact, affected users that have access to the desktop or web clients may use these connection methods to bypass the issue and view screens shared from MTR devices.
Current status: We’ve released an update to the iOS Microsoft Teams app (Version 6.2.0) which is currently available to manually update via the app store. We’re continuing our efforts to validate a reciprocal update for Android and anticipate having a release timeline by the next scheduled update.
Scope of impact: Any user attempting to view screens shared from MTR devices on Android and iOS may be impacted.
Start time: Monday, January 22, 2024, at 12:00 PM UTC
Root cause: A recent update to the Microsoft Teams mobile clients contained a code regression resulted in impact.
Next update by: Monday, February 5, 2024, at 7:30 PM UTC
Posted inUncategorized