Title: Users’ SharePoint Online content search results may be missing or may disappear when pages load
User impact: Users’ SharePoint Online content search results may be missing or may disappear when pages load.
More info: This issue specifically impacts items which were newly created or updated recently.
Current status: We’ve started deployment of the code update, which we expect to complete by Monday, February 5, 2024. Once complete, we’re starting the index re-crawl process, which we estimate to complete by Monday, February 19, 2024.
Scope of impact: This issue may impact the availability of some items when users perform content searches in SharePoint Online.
Start time: Wednesday, January 24, 2024, at 5:21 PM UTC
Estimated time to resolve: Monday, February 19, 2024.
Root cause: A search index discrepancy is causing access control properties to propagate incorrectly within SharePoint Online, resulting in impact.
Next update by: Monday, February 5, 2024, at 7:00 PM UTC
