Title: Some users may be intermittently unable to search for messages within Outlook on the web
User impact: Users may be intermittently unable to search for messages within Outlook on the web.
More info: Affected users may intermittently encounter an error message saying “Sorry, something went wrong. Please try again later.”
Current status: Our targeted fix to address this configuration issue has begun deploying, and we expect that this should complete by our next scheduled communication update.
Scope of impact: Some users searching within Outlook on the web may be intermittently impacted.
Root cause: A latent configuration issue is causing a subset of infrastructure that facilitates search functionality to intermittently perform below our managed service threshold during periods of planned service updates, which is resulting in impact.
Next update by: Wednesday, February 7, 2024, at 2:00 AM UTC
