Title: Users’ SharePoint Online content search results may be missing or may disappear when pages load
User impact: Users’ SharePoint Online content search results may be missing or may disappear when pages load.
More info: This issue specifically impacts items which were newly created or updated recently.
Current status: The saturation of our code update is taking longer than previously anticipated. We’re closely monitoring its progress and will share a resolution timeline for the code update and subsequent re-indexing once it becomes available.
Scope of impact: This issue may impact the availability of some items when users perform content searches in SharePoint Online.
Start time: Wednesday, January 24, 2024, at 5:21 PM UTC
Root cause: A search index discrepancy is causing access control properties to propagate incorrectly within SharePoint Online, resulting in impact.
Next update by: Tuesday, February 6, 2024, at 7:00 PM UTC
