Users software updates aren’t completing despite appearing successful

Title: Users software updates aren’t completing despite appearing successful
User impact: Users software updates weren’t completing despite appearing successful.
More info: The Microsoft Defender for Endpoint service was working as expected; however, users with Defender for Endpoint may have seen that any software updates weren’t completing as expected.
Final status: We’ve successfully reverted the offending configuration change and confirmed from service telemetry that this issue is no longer occurring.
Scope of impact: Users attempting to perform any software update may have been impacted.
Start time: Sunday, January 7, 2024, at 5:42 PM UTC
End time: Tuesday, February 6, 2024, at 11:00 PM UTC
Root cause: A recent configuration change to Microsoft Defender for Endpoint may have been preventing any software from updating.
Next steps:
– We’re reviewing our configuration change testing and validation procedures to better detect and prevent issues like this in the future.
This is the final update for the event.