Title: Users may be unable to access video extensibility tools when using the Microsoft Teams desktop client
User impact: Users may be unable to access video extensibility tools when using the Microsoft Teams desktop client.
More info: Any app that supports the video extensibility feature isn’t loading the video frames and avatars as an option. This feature is only available for the desktop client and the issue is present in both the classic and new Microsoft Teams.
Final status: The investigation is complete and we’ve determined the service is healthy. A service incident didn’t actually occur. This communication will expire in 24 hours.
This is the final update for the event.
