Title: Some iOS and Android mobile app users may be unable to access OneDrive for Business content
User impact: iOS and Android mobile app users may have been unable to access OneDrive for Business content.
Final status: We’ve received confirmation from some users that the impact is remediated. We’ve also monitored telemetry and confirmed reverting the deployment resolved the issue.
Scope of impact: Some iOS and Android mobile app users may have been impacted.
Start time: Tuesday, February 6, 2024, at 9:00 PM UTC
End time: Sunday, February 11, 2024, at 4:00 AM UTC
Root cause: A recent deployment contained configuration change issues, which caused the impact.
Next steps:
– To help prevent similar impact in the future, we’re investigating the underlying cause of the configuration change issues and how we can improve our validation procedures to catch such issues before deployment.
This is the final update for the event.
