Title: Some admins may have been unable to access the Microsoft 365 partner admin center
User impact: Admins may have been unable to access the Microsoft 365 partner admin center.
Final update: We’ve identified that a network authentication component misconfiguration, in a section of infrastructure responsible for facilitating access to the Microsoft 365 partner admin center, was causing impact. We’ve repaired the misconfiguration and restarted the affected section of infrastructure to remediate impact. We’ve confirmed after a period of monitoring that issue is no longer occurring.
Scope of impact: Impact was specific to some admins, who were served through the affected infrastructure, attempting to access the Microsoft 365 partner admin center.
Start time: Tuesday, February 20, 2024, at 11:30 PM UTC
End time: Wednesday, February 21, 2024, at 11:15 AM UTC
Root cause: A network authentication component misconfiguration, in a section of infrastructure responsible for facilitating access to the Microsoft 365 partner admin center, was causing impact.
Next steps:
– We’re reviewing our network authentication configuration procedures to help prevent this problem from happening again.
This is the final update for the event.
