Title: Some users may be unable to use spell checker in the new Microsoft Teams
User impact: Users may have been unable to use spell check in the new Microsoft Teams.
More info: To experience full remediation, affected users need to perform the following steps to update their Edge and Teams client before using the feature again.
– Perform an Edge browser update. Note that only 121.0.2277.112 versions or higher qualify.
– Install the Teams client update.
– Restart Teams.
As a workaround, affected users may have been able to use the following steps to clear their cache:
– Close and quit the new Microsoft Teams application
– Delete the folder: %localappdata%\packages\msteams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
– Start the new Microsoft Teams application
Final status: Our extended monitoring period is complete, and our service telemetry confirms that spell checker is restored for all affected users and impact is remediated.
Scope of impact: Some users attempting to use spell check in the new Microsoft Teams may have been impacted.
Start time: Wednesday, January 10, 2024, at 6:26 PM UTC
End time: Tuesday, February 20, 2024, at 5:50 PM UTC
Root cause: A recent service update, intended to improve the right click menu for spelling errors to display suggestions relevant to the currently selected language, introduced a code regression that led to impact.
Next steps:
– We’re reviewing our Microsoft Teams service update procedures pertaining to spell check functionality to prevent similar impact in future updates.
This is the final update for the event.
