Title: Users and admins may experience various issues when interacting with Microsoft Intune
User impact: Users and admins may have experienced various issues when interacting with Microsoft Intune.
More info: Microsoft Intune functionalities that may have been impacted included, but weren’t limited to:
– Ability to check-in or enroll Mobile Application Management (MAM) devices.
– Issues when interacting with the Microsoft Intune admin center.
– Delayed deployments in Android Enterprise.
– Inability to export reports.
Final status: We’ve confirmed that service health has returned to normal thresholds, resolving impact for all admins and users.
Scope of impact: Any admin or user utilizing Microsoft Intune may have been impacted.
Start time: Friday, February 23, 2024, at 6:35 PM UTC
End time: Friday, February 23, 2024, at 11:40 PM UTC
Preliminary root cause: A recent configuration change in a core component leveraged in some Microsoft Intune scenarios didn’t complete as expected, resulting in impact.
Next steps:
– We’re examining the methodology by which we validate and apply configuration changes to ensure that future core functionality configuration implementations are completed as expected.
A post-incident report will be available in the Service Health Dashboard within five business days.
