Some users may be unable to paste images into the body of email messages in Outlook on the web

Title: Some users may be unable to paste images into the body of email messages in Outlook on the web

User impact: Users may be unable to paste images into the body of email messages in Outlook on the web.

More info: Some affected users have reported that they may be able to bypass impact by using the CTRL + V keyboard shortcut to paste images into the body of email messages in Outlook on the web.

Current status: We identified a recent standard service change that was missing an expected portion of code, leading to impact. We’ve added the missing code and have started redeploying the change to remediate impact. We’ll provide a completion timeline when one becomes available.

Scope of impact: Users serviced by the affected infrastructure who attempt to paste images into the main body of email messages may be impacted.

Start time: Wednesday, February 21, 2024, at 1:00 AM UTC

Root cause: A recent standard service change was missing an expected portion of code, leading to impact.

Next update by: Friday, March 8, 2024, at 6:00 PM UTC