Admins may have been unable to see OneDrive for Business properties in the Microsoft 365 admin portal

Title: Admins may have been unable to see OneDrive for Business properties in the Microsoft 365 admin portal

User impact: Admins may have been unable to see OneDrive for Business properties in the Microsoft 365 admin portal.

Final status: We’ve concluded the process of deploying our fix to the affected infrastructure, and confirmed after a period monitoring the service environment that impact has been remediated.

Scope of impact: Any admin may have been impacted by this.

Start time: Wednesday, March 6, 2024, at 8:00 AM UTC

End time: Friday, March 8, 2024, at 11:15 AM UTC

Root cause: A configuration change applied to a section of SharePoint Online infrastructure, responsible for regulating OneDrive for Business properties in the Microsoft 365 admin portal, inadvertently contained a code regression.

Next steps:
– We’re reviewing our SharePoint Online configuration update development and deployment procedures, to reduce or avoid similar impact in the future.

This is the final update for the event.