(Updated) Microsoft Teams: Private Line

Updated March 11, 2024: We are not releasing this feature to GCC High and DoD at this time and apologize for any inconvenience. We will communicate via Message center with a new timeline when available.  

We are introducing a new calling feature. With private line, users will be able to have a private second phone number that they can make available to a select set of callers to call them directly, bypassing delegates, admins, or assistants. Inbound calls to the private line will be distinguished by a unique notification and ringtone. The private line will support incoming calls only. 

This message is associated with Microsoft 365 Roadmap ID 181616

[When this will happen]:

Worldwide and GCC: We will begin rolling out mid-February 2024 (previously early December) and expect to complete by late February 2024 (previously mid-December).

[How this will affect your organization:]

You will have the ability to designate a phone number as a private line for users to take private line calls.

designate phone number

private line

[What you need to do to prepare:]

Nothing you need to do to prepare. Once the feature has rolled out, you will be able to set up private line for users.

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