Users may be unable to access SharePoint Online

Title: Users may be unable to access SharePoint Online

User impact: Users may be unable to access SharePoint Online.

Current status: Our initial monitoring period continues to show no issues when accessing SharePoint Online. We’re continuing to review the service into the upcoming business week to ensure that this positive result isn’t a result of reduced traffic during the weekend and that impact is fully remediated when handling expected service volume.

Scope of impact: Users attempting to access SharePoint Online may be impacted.

Start time: Thursday, March 7, 2024, at 4:00 PM UTC

Root cause: A recent service change to upgrade Azure Domain Name System (DNS) compatibility resulted in impact.

Next update by: Monday, March 18, 2024, at 5:30 PM UTC

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