Title: Users may be intermittently unable to access the quarantine and submissions page within Microsoft Defender Air
User impact: Users may be intermittently unable to access the quarantine and submissions page within Microsoft Defender Air.
Current status: As our aforementioned mitigating actions are progressing, we anticipate that impact will be remediated by our next scheduled update.
Scope of impact: Any user attempting to access the quarantine and submissions page within Microsoft Defender Air may be intermittently impacted.
Start time: Tuesday, January 23, 2024, at 8:00 AM UTC
Estimated time to resolve: We anticipate that the operation to reallocate service load across the affected infrastructure will be complete, remediating impact Friday, March 22, 2024, at 7:00 PM UTC.
Root cause: A component of Microsoft Defender Air infrastructure responsible for facilitating access to the quarantine and submissions pages is encountering an unusual increase in traffic that’s causing the component to operate below expected performance thresholds, resulting in impact.
Next update by: Friday, March 22, 2024, at 7:00 PM UTC
