Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams

Title: Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams

User impact: Users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams.

More info: This event impacts the Microsoft Teams desktop app and the Microsoft Teams web client. Admins can view the correct counts through the Microsoft Teams admin center.

Current status: We’ve confirmed that our fix deployment is progressing as expected, and we anticipate the fix should reach all affected environments to resolve this issue by our nest update on Wednesday, March 20, 2024.

Scope of impact: Some users who are team owners may be impacted by this event when attempting to view member and guest counts for some teams.

Start time: Friday, November 3, 2023, at 7:30 PM UTC

Root cause: A code issue within a portion of the Microsoft Teams service infrastructure is causing roster summary values for some teams to be inaccurate, resulting in impact.

Next update by: Wednesday, March 20, 2024, at 6:00 PM UTC

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