Title: Users may see the incorrect font for some text web parts on some modern SharePoint Online pages
User impact: Users may have seen the incorrect font for some text web parts on some modern SharePoint Online pages.
Final status: We confirmed with some affected users that the issue has been remediated following our reversion of the offending service update.
Scope of impact: Users may have seen the incorrect font for some text web parts on some modern SharePoint Online pages.
Start time: Sunday, March 17, 2024, at 12:29 AM UTC
End time: Wednesday, March 27, 2024, at 3:30 AM UTC
Root cause: A recent change intended to provide an additional text class in instances where custom fonts were disabled to ensure that text web parts returned to the previously enabled font had resulted in impact.
Next steps:
– We’re reviewing our service update processes to better identify similar font issues during our development and testing cycles and avoid comparable impact in the future.
This is the final update for this event.
