Title: Admins may have been unable to view Microsoft Viva Engage Group report data
User impact: Admins may have been unable to view Viva Engage Group report data.
More info: Impacted scenarios included, but weren’t limited to:
– Admins attempting to view the Viva Engage Group report in the Microsoft 365 admin center.
– Admins attempting to view or acquire Viva Engage Group report data through the Graph API or any other method.
Final status: We’ve successfully finished deploying the fix to the affected infrastructure, and confirmed after a period monitoring that the service environment which was impacted has been remediated.
Scope of impact: Your organization was affected by this event, and some admins attempting to view Viva Engage Group reports and report data were impacted.
Start time: Wednesday, March 27, 2024, at 12:01 AM UTC
End time: Friday, April 12, 2024, at 2:00 AM UTC
Root cause: A data processing issue was introduced by a recent service update, resulting in impact.
Next steps:
– We’re reviewing our service update procedures to help prevent this issue from happening again.
This is the final update for the event.
