Some users may incorrectly see a blank workbook when creating group forms for Excel from SharePoint Online

Title: Some users may incorrectly see a blank workbook when creating group forms for Excel from SharePoint Online

User impact: Users may have incorrectly seen a blank workbook when creating group forms for Excel from SharePoint Online.

Final status: The fix has deployed to all affected environments and we’ve confirmed after monitoring telemetry that impact has been remediated.

Scope of impact: All users may have been affected by this event, and users may have incorrectly seen a blank workbook when creating group forms for Excel from SharePoint Online.

Start time: Friday, March 29, 2024, at 12:00 PM UTC

End time: Friday, April 12, 2024, at 2:10 AM UTC

Root cause: A recent update introduced an issue in the Form for Excel function within SharePoint Online, leading to impact.

Next steps:
– We’re reviewing the impacting service update to determine how our quality assurance process didn’t identify the issue prior to deployment, so we can prevent similar issues from occurring in the future.

This is the final update for the event.

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