Title: Users may be unable to leverage groups workloads and their conversation data requests loops when sent to the Graph API
User impact: Users may have been unable to leverage groups workloads and their conversation data requests loops.
More info: Initial insight showed that an incorrect property was returned in the API response.
Final status: This is a continuation of MO778766. As a restatement of our prior communications for this event, we identified that a service deployment introduced a compatibility issue for Graph API requests concerning group workloads and conversation data. After reverting the update, we developed an additional fix and identified a way to expedite its implementation to resolve the API compatibility issue. Following these actions, we confirmed that the fix deployment has completed and the impact is remediated.
Scope of impact: Some users that attempted to leverage groups workloads and their conversation data requests loops when sent to the Graph API may have been impacted.
Start time: Wednesday, April 3, 2024, at 12:00 AM UTC
End time: Monday, April 22, 2024, at 12:00 AM UTC
Root cause: A recent service deployment caused a compatibility issue for Graph API requests concerning group workloads and conversation data.
Next steps:
– We’re further reviewing the service deployment to understand how the compatibility issue was introduced, and to understand what prevented it from being detected in our update testing and validation procedures, which will allow us to prevent similar issues in future updates.
This is the final update for the event.
