Title: Users may experience crashes when attempting to utilize media functions in Microsoft Teams meetings
User impact: Users may experience crashes when attempting to utilize media functions in Microsoft Teams meetings.
More info: The problem occurs in the new Microsoft Teams desktop and web clients for devices with Intel media drivers.
The impacted functions include the following:
– Video (including the use of camera)
– Screen sharing
Current status: Our operation to deploy the fix has encountered an issue within our deployment infrastructure that’s preventing the fix from saturating the impacted service environment as expected. We’re working to resolve this issue and resume deployment, after which we’ll provide a new timeline to remediation.
Scope of impact: This issue may impact any user attempting to use media functions in meetings in the new Microsoft Teams on devices with Intel drivers.
Start time: Monday, March 4, 2024, at 12:00 PM UTC
Root cause: A recent Microsoft Teams feature update introduced a code issue that’s leading to impact.
Next update by: Friday, May 3, 2024, at 9:30 PM UTC
