Title: Admins may have observed a stale refresh date for activity reports in the Microsoft 365 admin center
User impact: Admins may have observed a stale refresh date for activity reports in the Microsoft 365 admin center.
More info: The activity reports in the Microsoft 365 admin center displayed stale refresh date of ‘April 23, 2024’. Reports from the following categories were impacted:
– Microsoft 365 groups
– Microsoft Teams usage
Final status: We’ve completed repairs and have confirmed that the issue is resolved.
Scope of impact: Impact may have been specific to any admin, attempting to view the Microsoft 365 groups and Microsoft Teams usage report in the admin center, who were served through the affected infrastructure.
Start time: Monday, April 22, 2024, at 12:00 AM UTC
End time: Wednesday, May 1, 2024, at 8:42 AM UTC
Root cause: A section of pipeline infrastructure, responsible for facilitating report data requests, became unresponsive and resulted in impact.
Next steps:
– We’re analyzing data and trends on the affected systems to help prevent this issue from happening again.
This is the final update for the event.
