Users may be unable to set up Multi-Factor Authentication in Microsoft Intune from the Internet Explorer 11 browser

Title: Users may be unable to set up Multi-Factor Authentication in Microsoft Intune from the Internet Explorer 11 browser

User impact: Users may have been unable to set up Multi-Factor Authentication from the Internet Explorer 11 browser.

More info: This only impacted users attempting to setup Multi-Factor Authentication using Internet Explorer 11. Users could have utilized the Google Chrome browser to setup Multi-Factor Authentication.

Final status: We’ve reverted the offending update to the credentials manager and confirmed that impact is remediated.

Scope of impact: Any user that attempted to set up Multi-Factor Authentication in Microsoft Intune through Internet Explorer 11 was affected.

Start time: Monday, April 29, 2024, at 11:09 AM UTC

End time: Thursday, May 2, 2024, at 5:41 PM UTC

Root cause: A recent update to the credentials manager prevented users from setting up Multi-Factor Authentication from Internet Explorer 11.

Next steps:
– We’re reviewing our update validation procedure to identify methods of improving the detection of similar code issues should they occur in the future.

This is the final update for the event.