What’s new in FLW shared devices

What’s new in FLW shared devices

The latest enhancements in Shared Device Mode (SDM) by Microsoft bring exciting new features designed to elevate the experience for frontline workers. These updates aim to simplify access to Teams on shared devices and provide improved access to essential tools.

One significant change is the suppression of Teams First Run Experience (FRE) on Android and iOS devices in Shared Device Mode. This update reduces the number of clicks needed for frontline workers to start using Teams, allowing them to focus on their tasks. To benefit from this enhancement, users should update their Teams version to 2024152402 on Android and 2024121301 on iOS.

Moreover, Microsoft has made SDM support available for more apps, including the unified M365 app and Outlook app on Android. This expansion enables frontline workers to utilize a wider range of Microsoft applications on shared devices. Detailed information on supported apps for SDM can be found on Microsoft Learn for both Android and iOS devices.

In addition to app support, Microsoft has refreshed its Shared Device Mode documentation to offer clearer and more comprehensive guidance. This update ensures that all users, whether new or experienced, have access to the latest information and best practices for effectively using Shared Device Mode.

These updates reflect Microsoft’s ongoing commitment to empowering frontline workers with top-notch tools and experiences. The company is dedicated to continuously improving shared devices for frontline workers and looks forward to the positive impact these enhancements will have on daily operations.

For more updates and enhancements, users are encouraged to stay tuned as Microsoft continues to enhance the shared device experience for frontline workers.

Source: https://techcommunity.microsoft.com/t5/microsoft-365-blog/what-s-new-in-flw-shared-devices/ba-p/4253091

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