Microsoft Ignite 2024 showed how rapidly technology is advancing, especially in AI. Microsoft 365 Copilot offers many benefits for organizations, such as improving productivity and streamlining workflows. As IT leaders, your role in driving secure administration and successful adoption of Microsoft 365 Copilot is crucial.
A new role called AI administrator has been introduced for managing Microsoft 365 Copilot and enterprise AI services. This role allows admin users to efficiently administer Copilot without extensive permissions.
Copilot in Microsoft 365 admin centers will be available in January 2025. It optimizes routine tasks, generates insights, and helps users understand the value of their Microsoft 365 subscriptions. Features like natural language prompts and insights into licensing and troubleshooting enhance productivity and decision-making.
The Copilot admin page has been enhanced to simplify administration. It includes sections for Overview, Health, Discover, and Settings, providing recommended actions, health information, resources, and configuration options.
Metrics and insights help track Copilot success, including license utilization, daily use, business impact, and user satisfaction. Reports show usage of Copilot, agents, and connectors for informed decision-making.
Adoption Score offers insights into how users are adopting Microsoft 365. Tools like organizational messages help drive adoption by reaching
