Some admins may encounter activity delays of up to five hours in the Microsoft Defender for Cloud Apps portal

Title: Some admins may encounter activity delays of up to five hours in the Microsoft Defender for Cloud Apps portal

User impact: Admins may encounter activity delays of up to five hours in the Microsoft Defender for Cloud Apps portal.

More info: Affected admins may experience delayed alerts and activities for the following scenarios:

– Anomaly detection
– Activity policy
– Stale data in the user interface and advanced hunting
– Delay in processing of Microsoft Defender for Identity activities and alerts

Current status: We’re progressing with our assessment of available diagnostic service data to isolate the underlying root cause. In parallel, we’ve restarted the specific section of affected infrastructure responsible for regulating the impacted scenarios to mitigate impact in the short term. We’ve also executed various user traffic optimization commands to expedite recovery, and we’re actively monitoring the service environment for signs of improvement.

Scope of impact: Impact is specific to some admins who are served through the affected infrastructure.

Start time: Monday, September 11, 2023, at 9:50 AM UTC

Next update by: Monday, September 11, 2023, at 4:30 PM UTC

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