Title: Admins’ Microsoft 365 admin center usage reports may contain stale data
User impact: Admins’ Microsoft 365 admin center usage reports may have contained stale data.
More info: Affected admins may have seen stale data for usage reports dated after Friday, September 8th, 2023.
Final status: We’ve completed repairing the authentication component misconfiguration and after a period of monitoring, we’ve confirmed that impact has been remediated.
Scope of impact: Impact was specific to admins who were hosted in Europe, Middle East, and Africa.
Start time: Monday, September 11, 2023, at 12:00 AM UTC
End time: Monday, September 11, 2023, at 12:50 PM UTC
Root cause: A network authentication component misconfiguration was inadvertently resulted in usage report data delays.
Next steps:
– To help prevent similar impact in the future, we’re further reviewing the underlying cause of the network authentication component misconfiguration.
This is the final update for the event.
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